If you identify as “handy” or like to work on things yourself, you’re probably familiar with how to use the tools in your toolbox. Even if you only dabble in DIY or are a novice when it comes to tools, you probably have a basic understanding of when to use different tools. For example, you pick up a hammer to put a nail into the wall to hang your favorite photo, or grab a screwdriver to tighten the screws on your chair. Regardless of your expertise, learning which tools to use for a project is something you learned over time. You’ve probably even acquired new tools over the years for specific projects.
Communicating with your social relationships is similar! Over time, you’ve learned which “communication tool” to use for a specific interaction. For example, when you see a friend is feeling frustrated, you pick up your “active listening tool” while they vent. Or, if you’re trying to develop a new relationship, you might pick up your “warmth tool” to show you’re friendly and approachable. And, just like adding new tools to your projects toolbox, you can add new “communication tools” to your communication toolbox.
How to maximize the benefits of HPRC’s communication toolbox
The evidence-based information in HPRC’s communication toolbox is most helpful when you adopt a growth mindset. A growth mindset helps you recognize that communication tools are something you develop and improve through commitment, hard work, and dedication. The opposite, a fixed mindset, means you don’t believe you can improve your communication skills—they’re something you either have or you don’t. If that’s where you are right now, then maybe revisit HPRC’s communication toolbox when you’re ready to learn and grow your skill set.
The tools in HPRC’s communication toolbox
HPRC’s communication toolbox highlights 6 communication tools you can add to your communication toolbox. Each chapter in the toolbox introduces a communication tool, explains how to use it, suggests how to adapt the tool to different situations, and ends with an exercise to get you thinking about when and how you might use the tool.
Ready? Let’s get started! Click on the links below to start adding new skills to your communication toolbox:
- Communication skill 1: Empathy
- Communication skill 2: Active listening
- Communication skill 3: Offering support
- Communication skill 4: Clarity
- Communication skill 5: Warmth
- Communication skill 6: Mental flexibility
A PDF version of the full HPRC’s communication toolbox (PDF) is available for download.
Published on: November 1, 2024